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Plus player - blocked account

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PostPosted: 6 Feb 2012 19:37   Post subject: Plus player - blocked account Reply with quote

Dear,

my PL manager account was blocked, because late payment.
That in not truth, because payment was send 24.01.2012.

my login is: harvilko
ID: UK581595

I have transfered from abroad, and I have used account details which are posted on your web pages.

IBAN GB71BARC20658293105962
BIC / SWIFT Code: BARCGB22XXX

Also I recive SMS that payment was done.

Could somebody please check my issue.
I hope, that you will unblock my account asap.

thank you and best regards, Jiří Harvilko
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Guest





PostPosted: 7 Feb 2012 01:33   Post subject: Reply with quote

Thanks for the information! We will check it!

Best regards!
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Guest





PostPosted: 7 Feb 2012 20:23   Post subject: Plus player - blocked account Reply with quote

Hello,please can you activate my account ASAP.
Regards Jiří
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klausa
Administrator
Administrator 

Joined: 15 Aug 2008
Posts: 2782
PostPosted: 7 Feb 2012 20:52   Post subject: Reply with quote

I've reactivated your account, thanks for the information
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Guest





PostPosted: 23 Feb 2012 02:27   Post subject: Reply with quote

My account is again blocked,please activate it imediately!I have to sell players,becouse I am in negative!!!

As i describe before,I paid!!!

Regards Jiří
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Guest





PostPosted: 23 Feb 2012 21:14   Post subject: Reply with quote

Hello,

I need to activate my account before finish of today.My value of players on the market is lower then my negativ and I have to place a new ones to market for to recive new offers tomorow!!!

I dont know whare is the problem but I want to solve it with you forever.
I will repeat it,I paid!!!

On other hand,becouse I dont thing that we will solve it today(I still hope),please assure me that I will recive a points and money of this round,becouse I will not be deffinitly able solve my negativ.

Thanks for collaboration and best regards Jiří[/u]
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klausa
Administrator
Administrator 

Joined: 15 Aug 2008
Posts: 2782
PostPosted: 28 Feb 2012 00:05   Post subject: Reply with quote

sorry, I've forwarded your message and reactivated your account.
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Guest





PostPosted: 15 Mar 2012 09:25   Post subject: Plus player - blocked account Reply with quote

Dear comunio,

I am really angry and disgusted!!! I am fucking on money whitch I give to you!!!

Activate my account ASAP back as BASIC.

I lost points in round 26 and in round 29 it will be again according your mistake!!!

Put everything in order (points and money)!!!
I am waiting on your quick reaction.

Jiří

[/b]
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Guest





PostPosted: 17 Mar 2012 11:23   Post subject: Reply with quote

As I am just responsible for the board here I cannot see it. What has happened here again? Would be great if you could give us a detailed information next time instead of swearing. Thanks a lot!

edit: If it is about the previous incidents I really wonder why it happened twice but of course- in case everything was ok from your side- this was not ok! Though, please mind that a payment back is not possible normally. And if I see you talking like this again I can tell you that swearing will not be tolerated here!
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Guest





PostPosted: 18 Mar 2012 21:30   Post subject: Reply with quote

Dear Comunio (MichaelDyc),

I will do quick resume:

1)I give to you clear info after first problem with blocked account
"Posted: 6 Feb 2012 19:37 Post subject: Plus player - blocked account"
2)Still I dont know where is mystake and I want to solve it as before as now(also see att.)!!!Please tell me cleare informations?
"PostPosted: 23 Feb 2012 21:14 Post subject: I dont know whare is the problem but I want to solve it with you forever.
3)After your replay is my account still blocked,why?It is vendeta,that I used more powerfull words?
I am guarantee to you that this didnt happpen if previous 2 points ware done properly.


Please let me know cleare status of this situacion!!!
I thing that you have to respect yours users and if some one is complaining 3th time the same something is wrong.

I dont want to be sent any money back,I want only finish this season(i dont care if in Plus or Basic) in regular way of play!!!

Are you thinking to activate my account again?

I hope and thanks for cooperation Jiří




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Guest





PostPosted: 20 Mar 2012 19:59   Post subject: Plus player - blocked account Reply with quote

Please,are you going to again activate my account or no?
Thanks lot for any final desition.

Regards Jiří
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Guest





PostPosted: 23 Mar 2012 20:39   Post subject: Admins - MichaelDyc Reply with quote

Please, can you activate account of member of our league Olgoj.

He paid but you blocked him threetimes...as you can see in this communication.

He can't buy players, ...etc. ...and it is unfair.

Well please activate his account in BASIC although he paid...the most important is activation.

Thnak you very much for quick response.
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