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Plus player blocked account

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PostPosted: 22 Jul 2012 23:26   Post subject: Plus player blocked account Reply with quote

Dear,

I would like to ask you, if it is possible to renew (unblock) my account?
I have payed Plus player for previous season, but for this year I want to have the normal version, but now my account is blocked till I will pay again, but as I wrote for this season, I would like to have normal account.

thank you a lot for your help.
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Guest





PostPosted: 23 Jul 2012 18:20   Post subject: blocked accout Reply with quote

Dear,

I have the same problem as my colegue from our league.

I would like to ask you , if it is possible to renew (unblock) my account also?


thank you a lot for your help.
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klausa
Administrator
Administrator 

Joined: 15 Aug 2008
Posts: 2782
PostPosted: 23 Jul 2012 22:54   Post subject: Reply with quote

Hi,

I've exceptionally changed your accounts into Basic. For the next time:

Please send a notice of termination in due time with your user name and your Comunio.co.uk ID (if you are logged in, you will find the id under the logout button beside the username) to info@comunio.co.uk. In the last weeks of your Plus Player membership you may also cancel the membership under "Administraton".


Best regards,
Klaus
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Guest





PostPosted: 24 Jul 2012 06:40   Post subject: Reply with quote

Hello,

thank you a lot for your help, for next time we will know how to make it correctly. Best regards
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Guest





PostPosted: 14 Sep 2012 10:02   Post subject: Reply with quote

klaus can you change my account to be a basic player please , i don't understand how can i change in administation thanks
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